SeRo Systems GmbH
Hahnstr. 70
60528 Frankfurt am Main
Germany
Represented by Dr. Matthias Schäfer and Markus Fuchs
Phone: +49 176 2344 9970
Email: contact@sero-systems.de
Web: https://sero-systems.de
Entry in the commercial register
Registration number: HRB 123665
Registry court: Frankfurt am Main
VAT Id No.: DE 295 029 660
The Online Dispute Resolution (ODR) platform developed by the European Commission can be used by both consumers and traders and offers a one stop shop for dispute resolution for domestic, as well as cross-border online purchases. This is done by channelling the disputes towards the national Alternative Dispute Resolution (ADR) bodies listed on the platform and designated for the process by the authorities of the EU Member State and the European Commission.